The Hope Factory

The Hope Factory is a Melbourne-based e-commerce agency specialising in Shopify store design, development, and migration. Since 2008, we've helped over 450 Australian and international brands build online stores that convert browsers into buyers.

We work with businesses at every stage—from startups launching their first store to established brands migrating from legacy platforms or scaling their existing Shopify presence. Our approach combines technical problem-solving with conversion-focused design, ensuring your store doesn't just look good but performs.

Whether you're replatforming from Magento, WooCommerce, or custom-built systems, redesigning an underperforming store, or building from scratch, we handle the complexity so you can focus on growing your business. From payment gateway selection to shipping integrations and everything in between, we've solved these challenges hundreds of times.

Our client list includes Sennheiser, Jo Mercer, Robert Gordon, Salty Fox, Coco & Lola, Patagonia, and Tontine, alongside countless growing Australian brands building their digital presence.